Clarifying Desired Objectives and Contracting for Results
Imagine how different the typical organization or work team would be if every single person knew the answers to the five key questions as they applied to him or her individually:
1. Our group exists to …
2. We want our activities to result in …
3. We will measure our success by …
4. What we expect of you as a team member is …
5. What you can expect of this organization is …
Kiser, A. G. (1998). Masterful Facilitation : Becoming a Catalyst for Meaningful Change. New York, NY: AMACOM Books.
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